Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

SHBBSPA002 Mapping and Delivery Guide
Provide spa therapies

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency SHBBSPA002 - Provide spa therapies
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes, skills and knowledge required to provide wet and dry spa therapies to meet client needs.It requires the ability to consult with clients, and select, provide and review hydrotherapy, wraps, herbal packs, sauna and other signature spa treatments. Spa therapies can be an individual treatment or form part of a sequenced series of treatments. This unit applies to beauty and spa therapists who work in day, destination and resort spas. In this environment they work in a team but make independent treatment decisions and have knowledge across a range of spa products and treatments. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Skills must be demonstrated in a beauty industry or spa environment; this can be:

an industry workplace or

a simulated workplace set up for the purpose of skills assessment, that provides services to paying members of the public.

Assessment must ensure access to:

paying clients, both new and regular, with different spa treatment requirements, who have the expectation that the services provided reflect those of a commercial business

hand washing facilities:

basin

hot and cold running water

liquid soap

single use towels or hand dryer

relevant workplace documentation:

equipment instructions

organisational policies and procedures relevant to spa therapies

product instructions and safety data sheets.

Assessment must ensure use of:

adjustable treatment tables with safe working access for operator and equipment at head, foot and each side

cleaning and disinfection products and equipment

client disposable undergarments

dry treatment area

electricity supply access to each spa treatment workstation

hot towel cabinet

hydro tub

products from two comprehensive professional spa

product ranges

shower and client change facilities

steam equipment towels

Vichy shower, wet table or spa capsule

wet treatment rooms.

Assessment activities that allow the individual to:

complete spa treatments within organisational and commercially realistic speed, timing and productivity

demonstrate competency in an environment reflective of real work situations

manage tasks and contingencies in the context of the job role.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors and:

hold a qualification as a beauty or spa therapist

have worked as a beauty or spa therapist for at least three years where they have applied the skills and knowledge of this unit of competency.
Prerequisites/co-requisites
Competency Field Spa Services
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare for wet and dry treatments.
  • Set spa beds with clean linen, plastic sheets and thermal blankets as required.
  • Prepare bolsters, and towels for the client draping during the treatment.
  • Check spa equipment to ensure it is operating according to manufacturer instructions.
  • Prepare sufficient supply of spa products to avoid disruption while providing treatments.
  • Use energy, water and other resources efficiently during preparation and subsequent treatment process.
  • Dim lights, set temperature at a comfortable level, and set relaxation music for spa rooms.
       
Element: Develop treatment plan.
  • Develop, or access and review client treatment plan.
  • Confirm client spa treatment requirements, and identify potential additional services and products.
  • Identify contraindications to spa service and refer client to appropriate professional as required.
  • Explain therapy sequence, mode of administration and factors that may restrict treatment.
  • Confirm revised treatment plan, record updates and obtain client consent.
       
Element: Provide wet spa therapy.
  • Check client understanding of wet therapy steps, discuss modesty requirements and provide disposable garments as required.
  • Prepare self, using personal protective equipment as required.
  • Position self to minimise fatigue and risk of injury to self and client throughout treatment.
  • Follow procedures to avoid water contamination throughout treatment.
  • Use hydrotherapy equipment and treatment products according to treatment plan.
  • Recognise adverse reactions and take remedial action as required.
  • Apply aftercare products as required.
       
Element: Provide dry spa therapy.
  • Check client understanding of dry therapy steps, discuss modesty requirements and provide disposable garments as required.
  • Prepare self, using personal protective equipment as required.
  • Position self to minimise fatigue and risk of injury to self and client throughout treatment.
  • Drape client, and uncover body area to be treated.
  • Exfoliate skin, and apply body wrap products or herbal pack, according to treatment plan and following manufacturer instructions.
  • Rinse client skin thoroughly and apply aftercare products.
       
Element: Ensure client comfort during treatment
  • Check client comfort at regular intervals and reassure them throughout the treatment.
  • Assist client to safely vacate hydrotherapy area.
  • Monitor wet floors and treatment areas for safety of clients, colleagues, and self.
  • Allow post treatment recovery time in relaxation area.
       
Element: Review treatment and provide post treatment advice.
  • Evaluate spa treatment with client and record treatment outcomes on treatment plan.
  • Advise on adverse effects to spa treatment.
  • Provide after care advice and recommend products and future treatments.
  • Rebook client as required.
       
Element: Clean treatment area.
  • Remove used linen and clean surfaces and spa equipment according to organisational policies and procedures.
  • Restock equipment and products in preparation for next treatment.
  • Dispose general waste, hazardous substances and used treatment products to minimise negative environmental impacts and according to organisational policies and procedures.
  • Identify and report equipment malfunction.
       
Element: Prepare for wet and dry treatments.
  • Set spa beds with clean linen, plastic sheets and thermal blankets as required.
  • Prepare bolsters, and towels for the client draping during the treatment.
  • Check spa equipment to ensure it is operating according to manufacturer instructions.
  • Prepare sufficient supply of spa products to avoid disruption while providing treatments.
  • Use energy, water and other resources efficiently during preparation and subsequent treatment process.
  • Dim lights, set temperature at a comfortable level, and set relaxation music for spa rooms.
       
Element: Develop treatment plan.
  • Develop, or access and review client treatment plan.
  • Confirm client spa treatment requirements, and identify potential additional services and products.
  • Identify contraindications to spa service and refer client to appropriate professional as required.
  • Explain therapy sequence, mode of administration and factors that may restrict treatment.
  • Confirm revised treatment plan, record updates and obtain client consent.
       
Element: Provide wet spa therapy.
  • Check client understanding of wet therapy steps, discuss modesty requirements and provide disposable garments as required.
  • Prepare self, using personal protective equipment as required.
  • Position self to minimise fatigue and risk of injury to self and client throughout treatment.
  • Follow procedures to avoid water contamination throughout treatment.
  • Use hydrotherapy equipment and treatment products according to treatment plan.
  • Recognise adverse reactions and take remedial action as required.
  • Apply aftercare products as required.
       
Element: Provide dry spa therapy.
  • Check client understanding of dry therapy steps, discuss modesty requirements and provide disposable garments as required.
  • Prepare self, using personal protective equipment as required.
  • Position self to minimise fatigue and risk of injury to self and client throughout treatment.
  • Drape client, and uncover body area to be treated.
  • Exfoliate skin, and apply body wrap products or herbal pack, according to treatment plan and following manufacturer instructions.
  • Rinse client skin thoroughly and apply aftercare products.
       
Element: Ensure client comfort during treatment
  • Check client comfort at regular intervals and reassure them throughout the treatment.
  • Assist client to safely vacate hydrotherapy area.
  • Monitor wet floors and treatment areas for safety of clients, colleagues, and self.
  • Allow post treatment recovery time in relaxation area.
       
Element: Review treatment and provide post treatment advice.
  • Evaluate spa treatment with client and record treatment outcomes on treatment plan.
  • Advise on adverse effects to spa treatment.
  • Provide after care advice and recommend products and future treatments.
  • Rebook client as required.
       
Element: Clean treatment area.
  • Remove used linen and clean surfaces and spa equipment according to organisational policies and procedures.
  • Restock equipment and products in preparation for next treatment.
  • Dispose general waste, hazardous substances and used treatment products to minimise negative environmental impacts and according to organisational policies and procedures.
  • Identify and report equipment malfunction.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for wet and dry treatments.

1.1 Set spa beds with clean linen, plastic sheets and thermal blankets as required.

1.2 Prepare bolsters, and towels for the client draping during the treatment.

1.3 Check spa equipment to ensure it is operating according to manufacturer instructions.

1.4 Prepare sufficient supply of spa products to avoid disruption while providing treatments.

1.5 Use energy, water and other resources efficiently during preparation and subsequent treatment process.

1.6 Dim lights, set temperature at a comfortable level, and set relaxation music for spa rooms.

2. Develop treatment plan.

2.1 Develop, or access and review client treatment plan.

2.2 Confirm client spa treatment requirements, and identify potential additional services and products.

2.3 Identify contraindications to spa service and refer client to appropriate professional as required.

2.4 Explain therapy sequence, mode of administration and factors that may restrict treatment.

2.5 Confirm revised treatment plan, record updates and obtain client consent.

3. Provide wet spa therapy.

3.1 Check client understanding of wet therapy steps, discuss modesty requirements and provide disposable garments as required.

3.2 Prepare self, using personal protective equipment as required.

3.3 Position self to minimise fatigue and risk of injury to self and client throughout treatment.

3.4 Follow procedures to avoid water contamination throughout treatment.

3.5 Use hydrotherapy equipment and treatment products according to treatment plan.

3.6 Recognise adverse reactions and take remedial action as required.

3.7 Apply aftercare products as required.

4. Provide dry spa therapy.

4.1 Check client understanding of dry therapy steps, discuss modesty requirements and provide disposable garments as required.

4.2 Prepare self, using personal protective equipment as required.

4.3 Position self to minimise fatigue and risk of injury to self and client throughout treatment.

4.4 Drape client, and uncover body area to be treated.

4.5 Exfoliate skin, and apply body wrap products or herbal pack, according to treatment plan and following manufacturer instructions.

4.6 Rinse client skin thoroughly and apply aftercare products.

5. Ensure client comfort during treatment

5.1 Check client comfort at regular intervals and reassure them throughout the treatment.

5.2 Assist client to safely vacate hydrotherapy area.

5.3 Monitor wet floors and treatment areas for safety of clients, colleagues, and self.

5.4 Allow post treatment recovery time in relaxation area.

6. Review treatment and provide post treatment advice.

6.1 Evaluate spa treatment with client and record treatment outcomes on treatment plan.

6.2 Advise on adverse effects to spa treatment.

6.3 Provide after care advice and recommend products and future treatments.

6.4 Rebook client as required.

7. Clean treatment area.

7.1 Remove used linen and clean surfaces and spa equipment according to organisational policies and procedures.

7.2 Restock equipment and products in preparation for next treatment.

7.3 Dispose general waste, hazardous substances and used treatment products to minimise negative environmental impacts and according to organisational policies and procedures.

7.4 Identify and report equipment malfunction.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

communicate, follow and adjust treatment plan to provide six safe and appropriate spa treatments for different clients selecting treatments suitable for the established client treatment objectives including:

wet room therapies that demonstrate use of:

steam

hydro tub

Vichy shower or wet table, or spa capsule

dry room therapies that demonstrate use of:

body exfoliation

body wraps

herbal packs

sauna

design, record and maintain treatment plans for each client specifying details of:

contraindications

spa treatments, routine and sequence

outcomes of previous and current treatment

post treatment information and advice

products used

relevant medical history and medication

treatment duration and future treatment recommendations

treatment objectives

client feedback

maintain the spa environment before, during and after each treatment:

relaxing ambience of spa

health and safety of treatment rooms:

wet floors

hydrotherapy equipment

recognise and manage contraindications and adverse effects to treatment as listed in knowledge evidence

present self, according to organisational policy

provide aftercare advice and suggest complementary products and treatments to maintain client spa treatment objectives.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

state or territory and local health and hygiene regulations and requirements relevant to providing spa therapies

organisation policies and procedures relevant to providing spa therapies:

client record management

equipment use and maintenance

incident reporting

linen use and laundry procedures

personal hygiene and presentation

presentation of treatment area

waste and hazardous substance disposal

water use minimisation

work health and safety

legal and insurance liabilities and responsibilities regarding spa treatments

scope of practice:

when to refer clients to other practitioners

importance of not stating a diagnosis of a contraindication

limitations to spa treatments

anatomy and physiology of the skin and body as they relate to spa therapies

features, benefits and application of each type of wet and dry room spa therapies:

body exfoliation

body wraps

herbal packs

hydro tub

sauna

steam

vichy shower, wet table or spa capsule

ingredients of organisation spa treatment products and their effect on skin

contraindications that prevent or restrict treatment or require clearance from a medical professional to proceed and relationship to spa treatments:

allergies to ingredients of spa products:

nuts

anaemia

anorexia

asthma

bacterial, fungal, parasitic and viral infections

breastfeeding

cancer

circulatory disorders

epilepsy

heart conditions

heat intolerance

intoxication

metal implants

pacemakers

pregnancy

skin lesions

skin thinning medication

skin trauma

sunburn

type one and two diabetes mellitus

varicose veins to:

Vichy shower

pressure

heat

adverse effects to spa treatments and products and appropriate remedial action:

allergy to products

changes in body temperature

dizziness

dehydration

headache

basic nutrition and relationship to healthy skin and body

mode of administration:

exposure of sections of the body

requirements for feedback and interaction

requirements for specific positioning of client

rotating of exposure around the body

treatment technique

use of oil and treatments

variations in application intensity

sustainable operating procedures for the conservation of product, water and power

aftercare advice, products and future treatments relevant to spa therapies.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare for wet and dry treatments.

1.1 Set spa beds with clean linen, plastic sheets and thermal blankets as required.

1.2 Prepare bolsters, and towels for the client draping during the treatment.

1.3 Check spa equipment to ensure it is operating according to manufacturer instructions.

1.4 Prepare sufficient supply of spa products to avoid disruption while providing treatments.

1.5 Use energy, water and other resources efficiently during preparation and subsequent treatment process.

1.6 Dim lights, set temperature at a comfortable level, and set relaxation music for spa rooms.

2. Develop treatment plan.

2.1 Develop, or access and review client treatment plan.

2.2 Confirm client spa treatment requirements, and identify potential additional services and products.

2.3 Identify contraindications to spa service and refer client to appropriate professional as required.

2.4 Explain therapy sequence, mode of administration and factors that may restrict treatment.

2.5 Confirm revised treatment plan, record updates and obtain client consent.

3. Provide wet spa therapy.

3.1 Check client understanding of wet therapy steps, discuss modesty requirements and provide disposable garments as required.

3.2 Prepare self, using personal protective equipment as required.

3.3 Position self to minimise fatigue and risk of injury to self and client throughout treatment.

3.4 Follow procedures to avoid water contamination throughout treatment.

3.5 Use hydrotherapy equipment and treatment products according to treatment plan.

3.6 Recognise adverse reactions and take remedial action as required.

3.7 Apply aftercare products as required.

4. Provide dry spa therapy.

4.1 Check client understanding of dry therapy steps, discuss modesty requirements and provide disposable garments as required.

4.2 Prepare self, using personal protective equipment as required.

4.3 Position self to minimise fatigue and risk of injury to self and client throughout treatment.

4.4 Drape client, and uncover body area to be treated.

4.5 Exfoliate skin, and apply body wrap products or herbal pack, according to treatment plan and following manufacturer instructions.

4.6 Rinse client skin thoroughly and apply aftercare products.

5. Ensure client comfort during treatment

5.1 Check client comfort at regular intervals and reassure them throughout the treatment.

5.2 Assist client to safely vacate hydrotherapy area.

5.3 Monitor wet floors and treatment areas for safety of clients, colleagues, and self.

5.4 Allow post treatment recovery time in relaxation area.

6. Review treatment and provide post treatment advice.

6.1 Evaluate spa treatment with client and record treatment outcomes on treatment plan.

6.2 Advise on adverse effects to spa treatment.

6.3 Provide after care advice and recommend products and future treatments.

6.4 Rebook client as required.

7. Clean treatment area.

7.1 Remove used linen and clean surfaces and spa equipment according to organisational policies and procedures.

7.2 Restock equipment and products in preparation for next treatment.

7.3 Dispose general waste, hazardous substances and used treatment products to minimise negative environmental impacts and according to organisational policies and procedures.

7.4 Identify and report equipment malfunction.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Set spa beds with clean linen, plastic sheets and thermal blankets as required. 
Prepare bolsters, and towels for the client draping during the treatment. 
Check spa equipment to ensure it is operating according to manufacturer instructions. 
Prepare sufficient supply of spa products to avoid disruption while providing treatments. 
Use energy, water and other resources efficiently during preparation and subsequent treatment process. 
Dim lights, set temperature at a comfortable level, and set relaxation music for spa rooms. 
Develop, or access and review client treatment plan. 
Confirm client spa treatment requirements, and identify potential additional services and products. 
Identify contraindications to spa service and refer client to appropriate professional as required. 
Explain therapy sequence, mode of administration and factors that may restrict treatment. 
Confirm revised treatment plan, record updates and obtain client consent. 
Check client understanding of wet therapy steps, discuss modesty requirements and provide disposable garments as required. 
Prepare self, using personal protective equipment as required. 
Position self to minimise fatigue and risk of injury to self and client throughout treatment. 
Follow procedures to avoid water contamination throughout treatment. 
Use hydrotherapy equipment and treatment products according to treatment plan. 
Recognise adverse reactions and take remedial action as required. 
Apply aftercare products as required. 
Check client understanding of dry therapy steps, discuss modesty requirements and provide disposable garments as required. 
Prepare self, using personal protective equipment as required. 
Position self to minimise fatigue and risk of injury to self and client throughout treatment. 
Drape client, and uncover body area to be treated. 
Exfoliate skin, and apply body wrap products or herbal pack, according to treatment plan and following manufacturer instructions. 
Rinse client skin thoroughly and apply aftercare products. 
Check client comfort at regular intervals and reassure them throughout the treatment. 
Assist client to safely vacate hydrotherapy area. 
Monitor wet floors and treatment areas for safety of clients, colleagues, and self. 
Allow post treatment recovery time in relaxation area. 
Evaluate spa treatment with client and record treatment outcomes on treatment plan. 
Advise on adverse effects to spa treatment. 
Provide after care advice and recommend products and future treatments. 
Rebook client as required. 
Remove used linen and clean surfaces and spa equipment according to organisational policies and procedures. 
Restock equipment and products in preparation for next treatment. 
Dispose general waste, hazardous substances and used treatment products to minimise negative environmental impacts and according to organisational policies and procedures. 
Identify and report equipment malfunction. 
Set spa beds with clean linen, plastic sheets and thermal blankets as required. 
Prepare bolsters, and towels for the client draping during the treatment. 
Check spa equipment to ensure it is operating according to manufacturer instructions. 
Prepare sufficient supply of spa products to avoid disruption while providing treatments. 
Use energy, water and other resources efficiently during preparation and subsequent treatment process. 
Dim lights, set temperature at a comfortable level, and set relaxation music for spa rooms. 
Develop, or access and review client treatment plan. 
Confirm client spa treatment requirements, and identify potential additional services and products. 
Identify contraindications to spa service and refer client to appropriate professional as required. 
Explain therapy sequence, mode of administration and factors that may restrict treatment. 
Confirm revised treatment plan, record updates and obtain client consent. 
Check client understanding of wet therapy steps, discuss modesty requirements and provide disposable garments as required. 
Prepare self, using personal protective equipment as required. 
Position self to minimise fatigue and risk of injury to self and client throughout treatment. 
Follow procedures to avoid water contamination throughout treatment. 
Use hydrotherapy equipment and treatment products according to treatment plan. 
Recognise adverse reactions and take remedial action as required. 
Apply aftercare products as required. 
Check client understanding of dry therapy steps, discuss modesty requirements and provide disposable garments as required. 
Prepare self, using personal protective equipment as required. 
Position self to minimise fatigue and risk of injury to self and client throughout treatment. 
Drape client, and uncover body area to be treated. 
Exfoliate skin, and apply body wrap products or herbal pack, according to treatment plan and following manufacturer instructions. 
Rinse client skin thoroughly and apply aftercare products. 
Check client comfort at regular intervals and reassure them throughout the treatment. 
Assist client to safely vacate hydrotherapy area. 
Monitor wet floors and treatment areas for safety of clients, colleagues, and self. 
Allow post treatment recovery time in relaxation area. 
Evaluate spa treatment with client and record treatment outcomes on treatment plan. 
Advise on adverse effects to spa treatment. 
Provide after care advice and recommend products and future treatments. 
Rebook client as required. 
Remove used linen and clean surfaces and spa equipment according to organisational policies and procedures. 
Restock equipment and products in preparation for next treatment. 
Dispose general waste, hazardous substances and used treatment products to minimise negative environmental impacts and according to organisational policies and procedures. 
Identify and report equipment malfunction. 

Forms

Assessment Cover Sheet

SHBBSPA002 - Provide spa therapies
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SHBBSPA002 - Provide spa therapies

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: